Privacy Policy
This Privacy Policy explains how Toro Tours collects, uses and protects personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), we inform you that:
- Company Name: Tauro Veritas Group, SL
- Trade Name: Toro Tours
- Tax ID (NIF): B27656701
- Registered Address: Carrer de la Nasa 2, Alicante, Alicante, 03540, Spain
- Email: info@torotours.es
- Phone: +34 642 166 178
- Website: https://torotours.es/
2. Purpose of Data Processing
We collect and process personal data for the following purposes:
- To respond to inquiries submitted through contact forms.
- To manage bookings and reservations.
- To process payments related to our services.
- To communicate with users regarding their requests or bookings.
- To provide customer support, including via WhatsApp.
- To comply with legal obligations.
3. Legal Basis for Processing
The legal basis for processing your personal data is your consent, the execution of a contract, and compliance with legal obligations.
4. Data Collected
We may collect personal data such as name, email address, phone number, booking details, travel preferences and any information voluntarily provided by the user.
5. Payments
Payments may be processed through secure third-party payment providers such as Stripe, PayPal or similar platforms. Toro Tours does not store or have access to full payment card details.
6. Data Sharing
Your personal data may be shared only when necessary with payment providers, service partners involved in delivering the experience, or when required by law.
7. WhatsApp Communication
If you contact us via WhatsApp, your phone number and any information you share will be processed to respond to your inquiry. WhatsApp is a third-party service and is subject to its own privacy policy.
8. Data Retention
Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, or until the user requests deletion where applicable.
9. User Rights
You have the right to access, correct, delete, restrict or object to processing, and request data portability.
You may exercise your rights by contacting us at info@torotours.es.
10. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
11. Cookies
This website may use cookies to improve user experience. For more information, please refer to our Cookies Policy.
12. Changes to this Policy
We reserve the right to update this Privacy Policy to reflect legal or operational changes.